Usage
Is Samrddhi only for women?
Absolutely not! Samrddhi is inclusive and for all. Our ingredients used are targeted to increase hair health universally.
We have gems like Pumpkin Seed oil, Saw Palmetto & Flaxseed specifically to help target hair loss due to androgenic alopecia (Patterned Hair Loss).
How to use this product?
Apply oil liberally to the scalp and massage with fingertips using circular motion for ideally 10-20 minutes. Let it sit overnight or at least a couple hours for optimal usage. For enhanced results, wrap a warm cloth around your hair to allow for increased absorption of our oil into the scalp. Wash it out well with your favorite clarifying shampoo and condition as normal. Apply at least once a week, and for optimal results, apply 2-3 times a week.
When will I start seeing results?
Results vary between individuals. Consistency is key to achieving positive results. Most customers experience an increase in growth at three months of consistent use, with optimal results seen at six months. Our product works to create optimal scalp conditions to allow your hair follicles to revive & thrive!
What if I am allergic to the ingredients?
Before using a new product, we recommend performing a patch test. You can apply the oil to a small area on your wrist or arm and monitor for 48 hours. If you experience any irritation ( redness, pain, intense itching, oozing or blistering) wash off immediately and discontinue use.
Keep in mind that Samrddhi is for external use only. Do not ingest. Avoid direct contact with eyes or mouth. As our oil is made with essential oils, we encourage checking with your doctor before using any new product while pregnant or breastfeeding.
Why does Samrddhi has only 6-month shelf life?
Samrddhi is made with freshly sourced ingredients and does not contain any preservatives.
Why do I see some discoloration or sediments in the oil?
Samrddhi is hand made with fresh ingredients, so it is normal to see sediments.
Common Mistakes to Avoid while Oiling:
1 . Brushing through hair after oiling or putting hair in a tight hair style post oiling After oiling, brushing through and tying hair too tight can result in weakened roots and increased damage to your roots. Be sure to brush your hair prior to oiling, and we suggest a loose braid post oiling to protect your locks
2.Washing off too soon or leaving oil on too long— should never be left on for over 12 hours Your scalp needs time to breathe to create the optimal environment for growth. Ensure that you are allowing the oil to penetrate your scalp for at least an hour prior to washing it off and no longer than 12 hours for optimal results
3. Skipping Massage In order to achieve optimal results from oiling, be sure to massage oil in to hair for 10- 20 minutes to increase oil absorption and stimulate blood circulation to the scalp
Is Samriddhi safe for colored hair?
Yes, it is safe for colored hair, just make sure to wash out using color safe shampoo and conditioner!
Shipping
When will my order be shipped?
All orders will be processed within 5-7 business days (excluding weekends and holidays) after receiving a confirmation email. You will receive an email when your order has shipped.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at hello@ourvishwas.com with your name and order number, and we will investigate it for you.
Why does it take 5 -7 business days to ship my order?
Samrddhi is made in small quantities for premium quality and optimal freshness of the product. There may be a need to create a fresh batch to fulfill your order. Thank you for your patience!
What are shipping the charges?
Domestic shipping:
Shipping charges will be calculated and displayed at checkout.
International Shipping:
Please contact us at hello@ourvishwas.com.
Refund/Return/Cancellation/Contact
What is your refund policy?
We will provide a refund only if you cancel your order within the first 2(two) hours after your order has been placed.
What is your cancellation policy?
If canceled within two hours of purchase, there will be a 4.00 USD cancellation fee that will be deducted from your refund as we do face a surcharge for cancellations.
Orders that have already been shipped out CANNOT be canceled.
What is your return policy?
We cannot accept returns of products since the product is cosmetic due to hygiene concerns. We are a small business and appreciate your understanding!
What if the product I received is damaged?
Please report any damage to your package to hello@ourvishwas.com within 3 days of receiving your package. Please attach any relevant photos or videos of damage.
What is the Refused Parcel Policy?
If the customer refuses a parcel upon delivery (notifies the postal driver, they no longer want it) we are not responsible for refunds or replacements. Refused parcels are disposed of at the post office, and not returned to us.
How can I contact Vishwas if there is a problem with my order or if I have a question about the product?
If there is a problem with your order, or if you have anyquestions at all about the product, you can contact us at hello@ourvishwas.com and we will respond as soon as possible!